Masha Zager Writing and Editorial Services
Journalism
I am the Applications and Telecom editor for Broadband Properties, a trade publication focusing on fiber to the home.
For two years, I wrote and edited Customer Service Newsletter, a monthly publication for customer service managers.
I have also contributed to many other publications, including:
Apparel Magazine
IT Business Insider
Call Center Magazine
Realtor Association Executive
Dermatology Business Management
Rural Telecommunications
NewsFactor Network
Call Center Management Review
The Freelancer
Together with co-author Kim Carleton Graves, owner of Carleton Woodworking, I have contributed articles to:
Woodshop News Fine Woodworking
